عناصر مشابهة

• Critical success factors in customer relationship management " CRM " implementation An empirical study and proposed generic model of best practice
  بواسطة: Al Ajlan, Mohammed A. منشور: (2006)
• Customer-service organisation linkages: an exploratory study of the foundations and relationships between three constructs-customer attachment to service organisations , service quality and customer relational intentions
  بواسطة: Al Dlaigan, Abd Allah H. منشور: (2000)
• Excellent Airline Customer Service Meets Successful Branding Strategy Case of Saudi Airline
  بواسطة: Al Amri, Amin M. منشور: (2013)
• The Effect of Information Technology (IT) Capabilities and Customer Relationship Management (CRM) on Marketing Performance An Empirical Study on Commercial Jordanian banks in Amman
  بواسطة: Sirbel, Mariam منشور: (2012)
• How Does Service Quality Impact on Customer Satisfaction and Customer Retention in the Commercial Market
  بواسطة: Barakat, Adina منشور: (2010)